Across industries, businesses of all sizes are embracing digital transformation (DX or DT). Using advanced technologies to improve operations and delight customers has become a source of competitive advantage. And companies spare no expense in these efforts. Worldwide spending on DX is forecasted to reach $2.3 trillion in 2023, according to the International Data Corporation (IDC), a global market intelligence provider. The COVID-19 pandemic is set to only further accelerate this trend.